FAQ

Here at The Sanctuary, we work hard to make sure that any questions that you may have do not go unanswered. If you have any additional questions, please do not hesitate to contact us.

Frequently Asked Questions

Assisted living options vary widely, and it can be overwhelming. Begin by gathering information on a variety of care options in a variety of different settings. Discuss with your physician what he/she feels is most appropriate at this time. Planning ahead and doing your homework can help you make a decision that everyone is comfortable with.
There are currently 5 million Americans diagnosed with Alzheimer's disease, and estimates are that 10 million baby-boomers will develop Alzheimer's disease in their lifetime. While The Sanctuary does not have a memory unit, we do provide care to those in the early, to moderate stages of Alzheimer's disease. We cannot keep a resident at the Sanctuary who is at risk of wandering from the building, as we are not a secure facility.
The main door at The Sanctuary is protected with a key code, and remains locked when the front door is not being monitored by a staff person. All other doors are connected to the emergency nurse call system. When the door is opened from the inside, the call system is activated to alert staff. All doors are locked from the outside.
The only utility not included with the daily rate is the resident's personal telephone. Each resident has their own phone, with their own phone number, and they are responsible for the charges associated with that service. All other utilities are included.
The Sanctuary of Geneva is proud to have a very low staff turnover rate. The Sanctuary opened in 2002, and there are still staff members at The Sanctuary who were hired at that time. Residents benefit from consistent staff, routines and structure, and The Sanctuary provides that.
No. The Sanctuary of Geneva is a private facility. The managing general partner is from Geneva, and is on-site daily.